Order Information

Place an Order

If you’re interested with any item, and place an order in our store,please make sure that you have put in the correct details.

  • Zip/Postcode – Our delivery zone is complimentary within the lower 48 US States, not ship outside of the continental US, not ship to PO/APO/FPO Boxes, Alaska/HAWAII,US Protectorates.
  • Diverse Payment Methods – We accept PayPal, Alipay and Credit Cards as secure payment methods.
  • Price – ALL prices listed include taxes, import fees, and customs duties. Customers don’t need to be subject to these fees.

Change or Cancel Your Order

You must contact our support centre by emailing us at service@pokemonworldrpg.com within twenty-four (24) hours after payment, and give us your order number, your name and the reason for cancellation. 

If you contact us after this time-frame has closed, it may not be possible to cancel your order as it may have already been processed for shipment.

If you wish to amend the order, the easiest way is to contact our Customer Service Team, they will be happy to assist you with this.

Tel: +1 (740)238-5467

Email: service@pokemonworldrpg.com

Track Your Order

Up to now, we all items ship from China through EMS ePacket or China Post Registered Air Mail, if we ship by EMS ePacket, you can track the order status by ePacket China Post.By entering your tracking no. you can estimate delivery time of your package.

For the left shipment methods, we couldn’t provide order tracking status for you. Most of our items are shipped via Asia, so please allow 10-35 business days for the item to arrive.